ADT® Authorized Dealer Serving Joplin & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool modernizes the practice of giving a neighbor a key to your house. It eliminates the need for actual keys or access codes and lets you manage who can access your Joplin home and for how long. Discover more about how it works with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to water your plants, retrieve your mail, or exercise your dog when you leave town. Before, you would simply give them a key to your home. You now have a better option. Thanks to the innovative ADT Trusted Neighbor Feature, you no longer have to worry about misplaced keys or doors left unlocked. 

What you’ll need is an ADT home security system, a Google Nest doorbell, a an automated door lock, and the ADT+ app that brings it all together. Here’s how it works: 

  1. You assign access to a trusted person, like a family member or neighbor, with the ADT+ app.
  2. Following that, you define permissions. You can provide neighbors with timed access, allowing them to enter and depart during a designated timeframe, or event-based access. For example, if a delivery shows up, the system can release the door to let your neighbor move it indoors once it verifies them.
  3. When you’ve configured access, your Google Nest Doorbell with familiar face capability verifies your neighbor when they come near the door.
  4. Your ADT security system will disarm and unlock the door when the person is authenticated as a permitted guest.
  5. You get real-time notifications as your neighbor enters and exits. The app also provides a detailed log. 
  6. Once the trusted neighbor exits, your smart door lock secures independently to shield your home.

You can provide access for anyone you would like, such as a maintenance worker, dog walker, or a friend who shows up when you’re out. This service is also beneficial during urgent events, specifically when you’re away. For example, if a water sensor goes off, your system can grant event-driven access so someone can shut off the water supply. The user-friendly app makes configuring permissions simple. 

Make Your Joplin Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is an excellent example of how ADT makes life easier and your Joplin home more adaptable and secure. This feature isn’t just for neighbors and guests, as you’ll appreciate the facial recognition and auto-unlock operability when you’re wrangling kids or carrying in sacks of groceries. After you're inside, the door secures behind you automatically.

Design Your ADT Home Security System In Joplin With Advanced Tools

Enjoy tools like ADT Trusted Neighbor and smart video cameras with a modern home security system in Joplin from Secure24 Alarm Systems. A national ADT dealer, we’re thrilled to deliver the latest technology from the leading name in home security. Dial (417) 233-4713 today to get started. Our skilled team can answer your questions about the ADT+ app, Google Nest cameras, and how to make it all work in unison.